Terms and Conditions for the Neoboost application :

Introduction

These terms and conditions of sale ("Terms") govern the sale of our mobile application ("App") and any related services, features or content made available via the App (collectively, the "Service") by our UK company ("Seller"). By purchasing the Service, you fully and unconditionally accept these Terms. If you do not agree to these Terms, you may not purchase the Service.

Purchasing the Service

To purchase the Service, you must be at least 18 years of age and have a valid payment method accepted by the Seller. By placing an order for the Service, you represent and warrant that you are at least 18 years old and have the legal right to use the payment method.

Price and Payment

The price of the Service shall be as stated on the Application at the time of purchase. The Seller reserves the right to change the price of the Service at any time, but such changes will not affect orders already placed and paid for.

Payment for the Service must be made at the time of purchase. The Seller accepts payment by credit card, debit card or any other payment method accepted by the Seller.

Refund Clause for the Trial Period

Trial period via the Stores: The User may take advantage of a free 7-day trial period only when subscribing to the application for the first time. This trial period is managed and offered by the Google Play Store and Apple App Store platforms. No other trial period will be granted for subsequent subscriptions.

Unsubscription and Refund: If the User wishes to unsubscribe during the trial period, they must follow the unsubscribe procedures specific to the platform on which they have subscribed (Google Play Store or Apple App Store). We have no control over these procedures and cannot process unsubscription requests directly. If a billing problem occurred during the trial period and the user wishes a refund, they must follow the refund procedures specific to the platform on which they have subscribed (Google Play Store or Apple App Store).

Responsibility of Third Party Stores: Any questions, concerns or requests regarding the trial period or refunds should be addressed directly to the relevant platforms (Google Play Store or Apple App Store). We accept no responsibility for any refund decisions made by these platforms.

Delivery

The Service will be provided electronically via the Application. The Seller will make the Service available to you once payment has been made.

Refunds

The Seller does not offer refunds for the Service, except where required by law. If you are entitled to a refund, the Seller will issue the refund using the same payment method used to purchase the Service.

Intellectual Property

The Service and all of its content, features and functionality (including, but not limited to, all information, software, text, displays, images, video and audio) are the property of the Seller, its licensors or other providers of such material and are protected by UK and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

You acknowledge and agree that any content available on or through the App is protected by intellectual property rights held by the Seller or its licensors. You may not use the content of the App for any commercial purpose or purpose other than as set out in these Terms without the prior written permission of the Seller.

Limitation of Liability

To the maximum extent permitted by law, the Seller shall not be liable for any indirect, incidental, special, consequential or punitive damages, including, without limitation, loss of profits, data, use, goodwill or other intangible losses, arising out of the use of or inability to use the Service, whether based on warranty, contract, tort (including negligence) or any other legal theory, and whether or not Seller has been advised of the possibility of such damages.

In no event shall Seller's total liability to you for all damages, losses and causes of action, whether in contract or otherwise, exceed the amount paid by you for the Service during the last twelve months.

Governing Law

United Kingdom

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

European Union

With respect to the law applicable to European Union countries, these Terms and Conditions are subject to the laws and regulations in force in the European Union, including the General Data Protection Regulation (GDPR) with respect to privacy and personal data protection. We are committed to complying with the requirements of the GDPR with respect to the processing of users' personal data. Any claim or dispute arising out of these Terms and Conditions shall be submitted to the competent courts in accordance with the laws in force in the European Union.

United States of America

These Neoboost App Terms and Conditions are governed by the laws of the State of California and are subject to the exclusive jurisdiction of the courts of the State of California for users in the United States of America. By using the App and agreeing to these Terms and Conditions, you consent to the collection, processing, storage and use of your personal data in accordance with our privacy policy, as well as the California Online Privacy Protection Act (CalOPPA) and the U.S. Federal Privacy Protection Act (COPPA).

Nigeria

These Terms of Use shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria for all users in Nigeria. Any dispute arising out of or in connection with these Terms of Use shall be subject to the exclusive jurisdiction of the Nigerian courts. By using the Neoboost App and its services, you also consent to our processing of your personal data in accordance with the Nigerian Personal Data Protection Act 2019.

Canada

For residents of Canada, these Terms of Use shall be governed by and construed in accordance with the laws in force in the Province of Quebec, Canada, without regard to conflict of laws principles. Any dispute arising out of these Terms or your use of the Service shall be submitted to the courts of the Province of Quebec, and you consent to the exclusive jurisdiction of those courts to settle all disputes. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

India

For users residing in India, these Terms of Use shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any dispute arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of New Delhi, India. Users agree to submit to the personal and exclusive jurisdiction of the courts in New Delhi for any claim or cause of action arising out of these Terms or their use of the Service.

Pakistan

For users located in Pakistan, these Terms of Service shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any dispute arising out of or relating to these Terms of Use shall be subject to the exclusive jurisdiction of the Pakistani courts.

Morocco:

Residents of Morocco are subject to the laws in force in the country with regard to the conditions of use. Disputes arising out of these terms or use of the application will be handled exclusively by Moroccan courts. You agree to submit to the exclusive jurisdiction of these courts to resolve any dispute. Moroccan law shall prevail over any foreign law in the event of a conflict with these terms.

Algeria:

As far as Algerian law is concerned, these General Terms and Conditions of Sale are governed by the laws and regulations in force in Algeria, including all provisions relating to the protection of privacy and personal data. We undertake to comply fully with the requirements for the protection of personal data in accordance with the laws applicable in Algeria. Any dispute or claim arising from these General Terms and Conditions of Sale shall be submitted to the competent courts in accordance with the laws in force in Algeria.

United Arab Emirates (UAE)

For sales transactions conducted within the United Arab Emirates, these Terms of Sales are governed by and construed in accordance with the laws and regulatory framework of the United Arab Emirates. Customers accessing our services or products from the UAE agree to comply with all local laws and regulations applicable to sales transactions, including those related to online commerce, consumer protection, and the protection of personal data.

By engaging in any sales transaction with us, you acknowledge and agree that:

a) All sales are subject to the availability of the product or service and the acceptance of your order by us, which we may refuse at our sole discretion.

b) Prices for goods and services offered are as stated on our platform at the time of purchase, inclusive of any applicable taxes or charges as required by UAE law.

c) Payment must be made in full through accepted payment methods as detailed on our platform. We ensure that all payment transactions are conducted securely in compliance with UAE regulations concerning electronic payments.

d) Delivery or access to purchased products or services shall be provided within the timeframe specified at the time of purchase, subject to compliance with UAE customs and import regulations where applicable.

e) Returns, refunds, and exchanges shall be managed in accordance with UAE consumer protection laws, ensuring fairness and transparency in all transactions.

f) Disputes arising from sales transactions under these Terms of Sales shall be resolved through amicable negotiation. Where resolution cannot be reached, disputes shall be submitted to the exclusive jurisdiction of the UAE courts, in accordance with UAE law.

We commit to upholding the highest standards of commerce as prescribed by UAE law, ensuring that our operations respect the cultural, legal, and ethical norms of the United Arab Emirates. Your satisfaction as our customer is paramount, and we pledge to adhere to the principles of fairness, transparency, and accountability in all our dealings.

Australia

By engaging in any sales transaction with us, you acknowledge and agree that:

a) All products and services offered for sale are subject to the descriptions and specifications as presented on our platform. We adhere to the Australian Consumer Law by ensuring that all items sold match their description and are fit for their intended purpose.

b) Prices for goods and services are inclusive of GST (Goods and Services Tax) as required by Australian law. Any changes to pricing will be clearly communicated to you before the completion of the sale.

c) Payment for goods and services must be made in full using the payment methods specified on our platform. We are committed to ensuring the security of your payment information in compliance with Australian standards for online payments.

d) The right to cancel, return, or exchange an order is governed by the Australian Consumer Law. We provide guarantees that cannot be excluded under the Australian Consumer Law; you are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

e) Disputes arising from or in connection with these Terms of Sale shall first aim to be resolved through direct communication and mediation in accordance with Australian legal practices. Should a dispute require adjudication, it will be submitted to the jurisdiction of the competent courts or tribunals in Australia.

f) We respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Your information will only be used to process your transaction and deliver your purchased goods or services.

We are dedicated to upholding the highest standards of fairness, transparency, and responsibility in all our sales transactions, ensuring compliance with Australian laws and providing a secure and positive experience for our customers in Australia.

Entire Agreement

These Terms constitute the entire agreement between you and the Seller with respect to the Service, and supersede all prior or contemporaneous communications and proposals, oral or written, between you and the Seller. Any waiver of any provision of these Terms shall be effective only if in writing and signed by the Seller.

Changes to the Terms and Conditions

The Seller reserves the right to modify these Terms at any time. Changes will become effective upon posting on the Application. It is your responsibility to check the Terms regularly for any changes. Your continued use of the Service following the posting of changes will mean that you accept the amended Terms.